Bitstorm is committed to user privacy in our products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy.

Bitstorm encourages you to read this privacy policy and those of all Web sites you visit.

Types and Uses of Personal Information

• User IDs and Passwords—Provide you with access to your profile areas and to protected content.

• Account Information—Tells us more about who you are, how to contact you, and your shipping and billing information. Also contains any preferences you have provided, such as language, email format and interests.

• Customer Feedback and Support—Provides a mechanism for requesting information from Bitstorm. Also used to tell us how we can improve our products, services and site designs.

• Email Correspondence—Used to raise and respond to issues and inquiries of all types. Also used to distribute information about Bitstorm, our products and services.

• Transactions—Show which products and services you have requested.

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

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Security Measures

We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.
 

Authorized third-party agents may also need access to some of your personal information. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third-parties, unless you have granted us permission to do so.

We may respond to subpoenas, court orders, or legal process. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Bitstorm's terms of use, or as otherwise required by law.

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Data Retention

Bitstorm will not retain your personal information longer than is necessary for the purposes for which it was collected.

Linked Web Sites
We provide links to third-party sites. Since we do not control these Web sites, we encourage you to review the privacy policies posted on these (and all) third-party sites.

Cookies
Most Bitstorm Web sites use cookies. Cookies help us provide a better user experience by measuring which Web site areas are of greatest interest. Bitstorm also uses cookies when you register for one of our Web programs. In this situation, a cookie will store useful information that enables our Web site to remember you when you return. Bitstorm can only read cookies from Bitstorm Web sites.

If you choose to disable cookies in your browser, you can still access most of our Web sites. Some Web sites will not allow you to complete certain activities if cookies are disabled. If you do not accept cookies, the associated shopping bag may not work and you may not be able to order.

We may display advertisements from third parties. Third-party ad-serving companies control which ads are shown. These ad-serving companies may use their own cookies to collect non-personally identifiable information from you. Advertisers use this information to target the ads and measure their impact.

We may choose to use third parties to monitor web traffic, statistics, advertisement 'click-through', and other activities on Bitstorm's sites. Where authorized by Bitstorm, such third parties may use cookies, Bitstorm's Web log files, Web beacons, and other monitoring technologies to compile anonymous aggregate statistics on Bitstorm's Web site visitors.

Current versions of Web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for Cookies under your Web browser's Help menu for more information on cookie management features available to you.

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Accessing and Updating Information

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address. Most of our sites allow you to make these updates yourself via the program's member profile pages.

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Unsubscribing
Each email newsletter has instructions on how to unsubscribe.

Newsgroups / Forums
Bitstorm forums are public. Please consider this before posting.

Transfer of Personal Information to Canada
We may process or store your information in our Canadian databases.

Policy Updates
All updates to this policy will be posted here. Last update: 01 October, 2003.

Need Helpwith an Update, Access or Unsubscribe Request?
Contact Bitstorm at webmaster@bitstorm.com. To aid in processing your request, please include the following details:

• Contact information (your name, address, e-mail address, etc.)
• Name of the program where you want the update applied
• Details of the request (e.g. change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.)

Note: This policy also covers the personal information you provide to Bitstorm Customer Support.

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Privacy Policy Frequently Asked Questions (FAQs)

Q: The policy was last updated on 01 October, 2003. What changed?
A: No privacy protections were removed. This is the initial posting of the privacy statement.

Q: What should I do if I have a privacy question after reading the policy and FAQs?
A: Like always, you can send your privacy questions and comments to us by using at privacy@bitstom.com. We will use these items as input to future FAQs. Please do not send technical support questions to privacy. Refer to support for help with your non-privacy-related questions.

Q: Does this policy also cover personal information collected offline?
A: Yes. We strive to have consistent privacy practices for your personal information, regardless of the medium used to collect the information.

Q: What are Web beacons? Does Bitstorm use Web beacons?
A: A Web beacon is a clear, single-pixel image (GIF) placed on a Web page. Bitstorm may place Web beacons on some pages to allow us to compile anonymous, aggregated statistics about Web site usage. We also include Web beacons in HTML-formatted e-mail newsletters in order to count how many newsletters (or particular articles, links, etc.) are being accessed.

Q: What is Bitstorm's corporate philosophy on privacy?
A: Bitstorm is committed to user privacy in our products and services. Read more in our Privacy Principles.

Q: I want to submit my Resume/Curriculum Vitae to Bitstorm. Does this privacy policy cover my personal information I submit to Bitstorm as a prospective employee?
A: Yes. Bitstorm will use your personal information for recruitment purposes, and if you are offered a job or become employed by Bitstorm, for other employment-related purposes. We have created the following page to provide specifics on the Resume/CV data collection and handling process.

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